Terms of Service

Last updated: October 31, 2026

This service is operated by Tieli Liao, an individual based in Singapore (“we”, “us”). By using rainbowbridgevideos.com you agree to these terms.

The service

We generate short AI memorial videos of pets from a photo you upload: the pet walks toward a rainbow bridge, with an optional end card of words you provide and a royalty-free music track. AI output varies; videos won’t exactly match your pet or any example. We only make videos of animals: photos showing people are refused.

Your photos and permission

You must own the photo you upload or have permission to use it, and it must show only your pet — no people. You must follow our Acceptable Use Policy.

Your video

You may use your video for personal, non-commercial purposes, including sharing it with family and posting it on social media. The music is a royalty-free track licensed for this use. It is “Emotional Piano~Think of You” by pianocafe_Kumi, used under the Pixabay Content License. Label it as AI-generated where a platform asks you to, and don’t present it as a real recording. You are responsible for the words you add to the end card.

Payments and refunds

Prices are shown before payment. Stripe places a hold on your card at checkout and charges it once your first video is ready; if a video fails, the hold is released or that video is refunded automatically — see our Refund Policy.

No affiliation

Rainbow Bridge Videos is independent and not affiliated with, endorsed by or connected to the author or publishers of the Rainbow Bridge poem, any pet-loss charity, or any veterinary practice.

Liability

The service is provided “as is”. To the extent permitted by law, our total liability is limited to the amount you paid for the order in question.

Contact

Questions: support@rainbowbridgevideos.com.